How content moves through Checkstep
From user post to AI scan to moderation decision to compliance - the full pipeline in one interactive walkthrough.
Getting started
Your first login, the four dashboards, key vocabulary, and how everything connects.
Building your policies
Define policies, choose detection strategies, set rules and thresholds, connect everything.
Advanced policy & ModBot
LLM label writing, ModBot deployment, tuning the feedback loop, multi-policy architectures.
Setup checklist
Step-by-step interactive checklist to go from account provisioned to live moderation.
Measuring what matters
Crawl, walk, run framework - know which KPIs to track at each stage of moderation maturity.
Running moderation as a service?
A dedicated track for partners delivering moderation operations on behalf of brands - multi-client setup, capacity planning, QA at scale, and the daily moderator loop. Same platform, different questions.
For Operations Leaders
Multi-client workspaces, capacity forecasting, QA infrastructure, client onboarding, and reporting that justifies scope.
For Moderators & Team Leads
Orientation, reading context, batch decisions, working across client brands, wellness protections, and appeals basics.
API Integration Guide
Authentication, content ingestion (async, bulk, sync), webhooks, access delegation, and transparency flows.
Glossary
Every term and concept across the Checkstep platform and API - searchable and tagged by category.
OpenAPI Specification
Full interactive API reference - endpoints, request/response schemas, and code samples.
Submit a Support Request
Report a system problem, request a feature, or get help from the Checkstep team.
Can't find what you need?
Reach out to your account manager or the Checkstep support team - we're here to help.